Skip to content

FAQ

Common questions

Everything you need to know about Support Logic and your document workspace.

About Support Logic

Support Logic is an AI platform built for Australian NDIS and disability support providers. It combines deep training on public NDIS and employment frameworks with your own uploaded documents to deliver fast, reliable guidance.

Knowledge & training

Our base model includes the NDIS Act, operational guidelines, practice standards, Code of Conduct, SIL and SDA frameworks, Fair Work legislation, the SCHADS Award, and National Employment Standards. You can extend this with your own files via the document workspace.

Security & privacy

Yes — uploaded documents are access-controlled, encrypted at rest, and de-identified before they are indexed or used by the AI. We recommend not uploading identifiable participant information. Contact us about data-residency and enterprise data-handling requirements.